According to “MyCustomer” reports, 80% of all UK businesses will have a chatbot solution in place by the end of 2020.

The rise of artificial intelligence and the accessibility of disruptive technology in the current marketplace means that any company can take their business to the next level with an AI chatbot.

Unfortunately, brands from most industries are still facing a host of challenges when it comes to getting the full value out of intelligent solutions.

Here, we’re going to cover everything you need to know about the market for modern chatbot tools, and how they can help you to transform customer service.